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It is specified beforehand that the present conditions govern the sales made by www.ceilingo.fr of products offered on the site referred to as : www.ceilingo.fr. These conditions apply to the exclusion of all other conditions, notably those in vigor for the sales in the store.
The prices of our products are indicated in euros all taxes included. These prices include the costs of processing and shipping. In the event of order towards a country other than metropolitan France you are considered the importer of the products concerned. All the orders whatever their origin are payable in Euro at the effective rate is fixed at 6.55957. www.ceilingo.fr reserves the right to modify its prices at any time. The products will be billed based on rates in effect at the time of the recording of the orders. The products remain the property of www.ceilingo.fr.fr until full payment of the price.
Your orders are prepared on the Internet at the following address : www.ceilingo.fr and then shipped out from our production site :
CEILINGO ZA Legrand - 10, rue des artisans
Caution : use Only the mail-order sales are processed, www.ceilingo.fr does not receive the customers at the address mentioned above.
The items ordered are shipped to the delivery address that you indicated during the ordering process. The products are shipped on average within 72 hours after receipt of the order and its regulations. In case of unusual delay, due to a shortage of stock for example, an email will be sent. The films heated custom made are shipped usually within 3 to 5 working days.
The regulation of your purchases is made in advance, at the time of order, by cheque, bank transfer, or credit card on our secure space.
You have a period of 48 hours from receipt to return the product that does not suit you. The expenses of sending and return will be then at your charge. Only the price of or bought products will be refunded. Returns are to be made to the same address as the original order. We commit ourselves to refund you, or exchanging you the products not corresponding to your order (defective or non-conforming). These refunds will be made within a period less than or equal to 15 days after the receipt of the products by our care. The refund will be made by bank cheque addressed to the name of the customer who placed the order and to the billing address. No sending in against refund will be accepted, whatever the motive.
No product made-to-measure in the framework of the guarantee of the products can be exchanged or returned is in a period of 7 days, or within a period of 100 days (in accordance with the CHATEL law, which excludes in particular any product made-to-measure).
Manufacturing tolerances : because of the vagaries of the individuals of the manufacturing process, it is granted a tolerance of plus or minus 2 cm for the length of the films heated.
For any information or question relating to the status of your order, our Customer service is at your disposal : tél: 05 61 35 93 36. - fax : 09 81 70 40 31 (from Monday to Friday from 9h to 12h00 and from 14h00 to 19h00 and Saturdays from 9h00 to 12h00).
All texts, comments, illustrations and images reproduced on the site www.ceilingo.fr are reserved under copyright as well as intellectual property and for the world. This is why and in accordance with the provisions of the Code of Intellectual Property, only use for private use subject to provisions different even more restrictive code of intellectual property. Any other use is constitutive of counterfeit and sanctioned under Intellectual Property unless prior authorization from www.ceilingo.fr. Any reproduction total or partial of the catalogue of www.ceilingo.fr is strictly prohibited.
The products proposed comply with French legislation in force. The responsibility of www.ceilingo.fr cannot be engaged in case of non respect of the legislation of the country where the products are delivered. It is your responsibility to check with local authorities the possibilities of importation or use of the products that you plan to order. The photographs and texts reproduced and illustrating the products presented are not contractual. Consequently, the responsibility of www.ceilingo.fr cannot be engaged in case of error in the figures or the description of the product. www.ceilingo.fr cannot be held responsible for the inexecution of the contract concluded in case of stock rupture or product unavailability, force majeure, disruption or total or partial strike in particular postal services and means of transport and/or communications, flood or fire. www.ceilingo.fr not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, loss of chance, damage or expenses. Links hypertexts can return towards other sites that the site www.ceilingo.fr. www.ceilingo.fr disclaims any and all liability in the case where the content of these sites would contravene the legal and lawful provisions into force.
This contract is subject to French law. The language of this contract is the French language. In case of dispute, the French courts will be only competent.
www.ceilingo.fr agrees not to disclose to third parties the information you communicate to us. Those are confidential. They will be used by its internal services only for processing your order.Accordingly, in accordance with the law informatique et libertés of 6 January 1978, you have a right of access, rectification and opposition to personal data concerning you.To do this, simply make the request online or by mail, indicating your surname, first name, address.